Connect your ID. with We Connect Start

We Connect Start
Connects you, assists you, gets you to your destination with ease

ID.3 Pro Performance: Electricity consumption in kWh/100 km: combined 13.5-12.9; CO2 emissions in g/km: combined 0; Efficiency class: A+++. ID.3 Pro S (4 & 5-door): Electricity consumption in kWh/100 km: combined 13.7-13.1; CO2 emissions in g/km: combined 0; Efficiency class: A+++.

This is an offer by Volkswagen AG, Germany.

The smart connection to your Volkswagen ID.

Are you driving an ID. family model? Then you can stay connected and all-electric on the road: The We Connect Start online services for ID. models with ID. Software under 3.0 bring digital assist systems on board, provide the latest information on charging management and traffic and control selected functions with the We Connect ID. app. 

From ID. Software 3.0, you can expand your connectivity level with the range of services available with We Connect for your ID. Find out which online services your ID. supports with the compatibility checkOpens an external link

An overview of the benefits for you:

  • Connected and internet-ready
  • Access to many vehicle functions possible via the We Connect ID. app
  • Use is free for the first three years

Ready to go when you are

Want to check your ID. model’s remaining range? With your smartphone and the We Connect ID. app, you can keep track of your battery’s charge level and remaining range when your ID. is online and check whether the charging cable is connected. If it is, you can start or stop charging sessions from your sofa. To do so, simply enter your departure time for work once and your ID. will be waiting for you with a full charge every morning.  


Connected with the We Connect ID. app


Connected with the We Connect ID. app

We Connect ID., the app for your ID.
Images may vary

The We Connect ID. app connects you to your Volkswagen ID. and everything that matters. It turns your smartphone into a remote control you can use to manage many useful vehicle functions. So you can always keep track of your ID. – even when you're not inside it.

Enjoy a whole world of online services with We Connect for your ID. 

We Connect for your ID. expands your digital possibilities from ID. Software 3.0 with extra smart everyday tools to connect you with your vehicle and lots of useful information. 

We Connect for your ID.

With all kinds of onlien services, your ID. provides extra comfort like you have in your smart home. Here you can see which services you can use in your vehicle from ID. Software 3.0 onwards. 

ID. Software 3.0

Software updates keep your ID. Up-to-date and constantly allow you to use new services. These include the enhanced We Connect online services for your ID. which are available from ID. Software 3.0. 

Just register and get started

Here, we explain how you can activate We Connect Start with just a few easy steps to take advantage of our digital services in your car and on your smartphone.


Additionally, you can download the activation instructions as a PDF.

Get in touch with us

Get in touch with us


Any questions, ideas or feedback?

Then give us a call. Contact us on 8009-8376Opens a phone link (free from all Cypriot networks). We’re available around the clock. If your telephone provider does not support this number, please call 22-030699Opens a phone link. The costs are based on the relevant rate charged by your provider. In the case of calls from abroad, roaming charges may apply.

You can also send an email to:
weconnect-support@volkswagen.deOpens a mail link

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Compatibility check. Check whether your vehicle model is compatible with We Connect or Car-Net.

Take the digital options in your ID. model to a new level.

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Disclaimer by UNICARS LTD

To use the We Connect Start services, you need a Volkswagen ID user account and to log in to We Connect Start with your username and password. A separate We Connect Start contract must also be concluded online with Volkswagen AG. Following vehicle handover, you have 90 days to register the vehicle using the We Connect ID. app (available in the App Store and Google Play Store) and use the We Connect Start services for the full duration of the agreed free period. The use of We Connect Start mobile online services is enabled by means of an integrated internet connection. Volkswagen AG will be liable for the associated data costs incurred within Europe, with the exception of the Internet Radio and Wi-Fi hotspot services. You can use the Internet Radio and Wi-Fi hotspot services with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (roaming charges, for example) may arise when exchanging data on the internet, depending on your particular mobile phone rate and especially when using the service abroad.  A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free We Connect ID. app. The availability of the individual services described in the packages may differ depending on equipment, vehicle and country. The services are available for the agreed contract period and may be subject to substantive changes during the contract period. You can find more details at and your Volkswagen dealership. For information on mobile data charges, please consult your mobile data provider.
A two- or three-zone air conditioning system is required for voice control. Online Voice Control is currently available for the following languages: German, English (UK and US), French, Italian, Dutch, Polish, Portuguese, Swedish, Spanish and Czech.
  • *) The information, pictures, colours and specifications contained within are presented as a general guide to the products and accessories offered by Unicars Ltd. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. In some cases pictures of overseas models may be shown as a guide. Therefore, Unicars Ltd. does not accept liability for damages of any kind resulting from the access or use of this site and its contents.
  • Some services or features may not be available in Cyprus.