Discover VW Connect and We Connect

Simply stay connected. With VW Connect and We Connect.

This is an offer by Volkswagen AG, Germany.

Discover the benefits of VW Connect and We Connect

Your Volkswagen is online when you want it to be and ready to take advantage of the wide range of connectivity services from VW Connect or We Connect1. Take advantage of a wide range of useful functions and online services in the following areas:

  • Navigation
  • Convenience
  • Entertainment
  • Safety
  • Vehicle status

With the Volkswagen app, you can connect your vehicle to your smartphone effortlessly and keep track of all key services and functions – even when you’re not in your Volkswagen.

Here is a first look at which mobile online services are available in your Volkswagen

Man standing at the open driver’s door of a Volkswagen

All online services at a glance

Every hero has a helping hand. And with the VW Connect or We Connect services, you've got a whole range of them. Find out which services suit your day-to-day life best and which needs have to be met. You can view all the services and options at a glance here.

Woman using the Volkswagen app on a mobile phone

This is how you activate and use VW Connect / We Connect

Find out how to activate your mobile online services via the Volkswagen app here.

Man leaning on a Volkswagen looking at his phone

Register now and enjoy the benefits

To connect your vehicle with the VW Connect or We Connect services, you need to log in with your Volkswagen ID user account. To do this, simply use the link below, then click “Log in or register”. 

Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

Man sitting in a Volkswagen looking at his phone

The Volkswagen app brings together the wide range of connectivity services offered by VW Connect, We Connect and Car-Net. It presents all the key functions and services at a glance and offers even more convenience. Download now.

In-car shop and in-car apps - How it works

Purchase and download handy functions and services straight from the In-Car Shop2 in your infotainment system - just like you’re used to doing with your smartphone. It’s even easy to extend the VW Connect Plus or We Connect Plus service packages for your vehicle via the In-Car Shop or the Volkswagen Connect shopOpens an external link, so you can enjoy using the whole range of VW Connect and We Connect1 mobile online services for an additional one or two years. 

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Upgrades

Upgrades3 allow you to equip your Volkswagen with selected additional functions flexibly and at a later date.

VW Connect and We Connect for your ID.

VW ID.5 GTX in red, front visible, woman getting out
4,5,6
5.
Electricity consumption in kWh/100 km: combined 19.3-16.8; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

Fully electric, fully connected 

With VW Connect and We Connect for your ID.4, you can make charging management easier, control selected vehicle functions via your smartphone and use traffic information almost in real time to help get you through the day with ease. 

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Connectivity

Get through the day feeling more relaxed. With Car-Net’s online services.

Compatibility check. Here is a first look at which mobile online services are available in your Volkswagen.  

Any questions? You’ll find rapid answers or personal advice on our digital services here.

Disclaimer by UNICARS LTD

1.
To use the VW Connect / We Connect services, you need a Volkswagen ID user account and to log in to VW Connect / We Connect with your username and password. In addition, a separate VW Connect / VW Connect Plus or We Connect / We Connect Plus contract must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the app Volkswagen” (available in the App Store and Google Play Store). For VW Connect Plus / We Connect Plus, following vehicle handover, you have 90 days in which to register the vehicle at www.myvolkswagen.net or via the Volkswagen” app and use the services for the full duration of the agreed free period.  For customers with VW Connect and VW Connect Plus: The use of mobile online services is enabled by means of an integrated Internet connection. For the use of Internet Radio, Wi-Fi hotspot and Alexa, where available, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. The data in these packages can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at vw.cubictelecom.com. Alternatively, you can use the Internet Radio, Wi-Fi hotspot and Alexa, where available, with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding function is only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad. For customers with We Connect and We Connect Plus: The use of mobile online services is enabled by means of an integrated Internet connection. For the use of the streaming services, individual in-car apps and the Wi-Fi hotspot, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. The data in these packages can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at vw.cubictelecom.com. Alternatively, you can use these services with a mobile device (e.g. smartphone) with the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app Volkswagen”.    The services included in the VW Connect and VW Connect Plus or We Connect and We Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. More information is available at connect.volkswagen.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile phone provider. 
2.
Not available for the Touareg.
3.
To obtain upgrades, you need a Volkswagen ID user account, a valid VW Connect / We Connect contract and your primary user verification, i.e. the link between your user account and the specific vehicle. Your vehicle also needs to have the technical function, hardware and software required for the relevant upgrade. The availability of upgrades may also depend on the model year and production date. The upgrades available for the specific vehicle can be viewed by the primary user in the infotainment system In-Car Shop or the Volkswagen Connect web shop at connect-shop.volkswagen.com. Paid-for products can be purchased in the In-Car Shop and/or the Volkswagen Connect shop with the payment methods that are currently available and can be viewed there. The availability of upgrades functions may vary between the web shop and In-Car Shop. Your Volkswagen dealership is also happy to advise on questions regarding upgrades and their availability. Purchased and activated upgrades remain with the vehicle for the duration of the activation period, can be used by all drivers and cannot be transferred to other vehicles.
4.
To use the VW Connect and VW Connect Plus or We Connect and We Connect Plus services for the ID. family, you need a Volkswagen ID user account and need to log into VW Connect / VW Connect Plus or We Connect / We Connect Plus with your username and password. A separate VW Connect / VW Connect Plus or We Connect / We Connect Plus contract must also be concluded online with Volkswagen AG. After vehicle handover you have 90 days in which to register the vehicle at myvolkswagen.net or via the Volkswagen” app and app (available in the App Store and Google Play Store) and use the VW Connect Plus / We Connect Plus services for the full duration of the agreed initial free period. If you register at a later date, the duration of the initial period will be reduced accordingly. You can view the exact period during the activation process or following activation on myvolkswagen.net. When the initial VW Connect Plus / We Connect Plus contract period has expired, this may be renewed for a fee.   Some VW Connect / VW Connect Plus or We Connect / We Connect Plus mobile online services can only be used via the Volkswagen” app. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad.  The mobile online services are available for the agreed contract period and may be subject to substantive changes during the contract period. The services included in the VW Connect and VW Connect Plus or We Connect and We Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. More information is available at connect.volkswagen.com and your Volkswagen dealership. Please also take note of the current Terms and Conditions for the digital services of the ID. family.  
6.
The specified consumption and emissions values were obtained using the legally required measurement procedure. On 1 January 2022, the WLTP test cycle fully replaced the NEDC test cycle. Accordingly, no NEDC values are available for new type-approved vehicles after this date. Figures are not based on a single individual vehicle and are not part of the offer, but serve solely to facilitate comparisons between different types of vehicles. Additional equipment and accessories (attachments, tyre format, etc.) could change relevant vehicle parameters, such as weight, rolling resistance and aerodynamics. As well as weather and traffic conditions and personal driving style, these add-ons could also affect a vehicle’s fuel consumption, power consumption, CO2 emissions and performance. Due to the more realistic testing conditions, the fuel consumption and CO2 emissions values measured according to the WLTP are often higher than those measured under the NEDC. This may result in corresponding changes in vehicle taxation as of 1 September 2018. Further information about the differences between the WLTP and NEDC is available at https://www.vw.com.cy/en/owners-and-users/useful-information/wltp.html. Further information regarding official fuel consumption and the official, specific CO₂ emissions for new passenger vehicles can be found in the “Guidelines on fuel consumption, CO₂ emissions and electricity consumption of new cars” which is available free of charge from all points of sale and DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Str. 1, 73760 Ostfildern, Germany or at www.dat.de/co2.
*) The information, pictures, colours and specifications contained within Volkswagen.com.cy are presented as a general guide to the products and accessories offered by Unicars Ltd. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. In some cases pictures of overseas models may be shown as a guide. Therefore, Unicars Ltd. does not accept liability for damages of any kind resulting from the access or use of this site and its contents.
Some services or features may not be available in Cyprus.