Cookies Policy

We use cookies to enhance the performance of our website and personalise your online Volkswagen experience.

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to work more efficiently, by remembering your actions and preferences (such as login, language, font size and other display preferences) if you've been to the website before, so you don’t have to keep re-entering them whenever you come back to the site.

They are also useful to provide information to the owners of websites. Cookies are used to measure which parts of the website people visit and to customise your experience, as well as to provide information that helps us monitor and improve the website's performance

Description of cookies

Session Cookies

Persistent Cookies

These remain on your hard drive until you erase them or they expire. How long a cookie remains on your browser depends on how long the visited website has programmed the cookie to last. This website uses persistent cookies when we need to:

manage return visits.
remember preferences and settings
remember when you have voted in a poll so that you don’t need to do this more than once during your visit

First Party Cookies

The function of this type of cookie is to retain your preferences for our website. They are stored and sent between our servers and your computer’s hard drive. We collect this information anonymously, so it doesn't identify anyone as an individual and no personal information is stored in our cookies. We always use cookie data in a responsible way. These cookies may be either Session or Persistent cookies.

Third Party Cookies

Some of the services and products within the pages of our website are provided by third parties who, in time, may set their own cookies to enable such services. These cookies are stored and sent between the third-party’s server and your computer’s hard drive. These cookies are usually persistent cookies. Because we don’t control the settings of these third-party cookies, we recommend that you visit the third party website that has generated them for more information about how to manage them.

How do we use cookies?

Strictly Necessary

Performance

These cookies collect information about how visitors use a site, for instance which pages visitors go to most often, and if they get error messages from web pages. They also allow us to record and count the number of visitors to the site, all of which enables us to see how visitors use the site in order to improve the way that our site works. These cookies do not collect information that identifies a person, as all information these cookies collect is anonymous and is used to improve how our site works.

Functionality

These cookies allow our site to remember choices you make (such as your user name, language or the region you are in) and provide enhanced features. For instance, a site may be able to remember your log in details, so that you do not have to repeatedly sign in to your account when using a particular device to access our site. These cookies can also be used to remember changes you have made to text size, font and other parts of web pages that you can customize. They may also be used to provide services you have requested such as viewing a video or commenting on an article. The information these cookies collect is usually anonymized. They do not gather any information about you that could be used for advertising or remember where you have been on the internet.

Targeting / Advertising Cookies

When a consumer visits a web site, the user’s browser submits information about what he / she is looking at to third-party advertising networks (e.g. pages visited, time spent viewing each page, links clicked on, searches made, interaction, etc.) to create a ‘profile’ that links to that visitor's web browser. Site publishers can use this data to create defined audience segments based upon visitors that have similar profiles (personalised content), i.e. if a person later clicks on another site in the same advertising network, ads for the product the user viewed at the first site could show up. Users can clear these cookies periodically to clear out their record with ad networks.

How to control cookies

You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

You can control and/or delete cookies as you wish – for details, see www.aboutcookies.org and www.allaboutcookies.org.

Cookies list

Cookies list
name	cookie type	purpose	storage period	species	note
VWD6_ENSIGHTEN_PRIVACY_BANNER_VIEWED	Essential Cookie	This cookie stores the information whether the user has seen the cookie policy banner.	1 year	Permanent Cookie	Ensighten Privacy - Cookie Consent Management Tool
VWD6_ENSIGHTEN_PRIVACY_MODAL_VIEWED	Essential Cookie	This cookie stores whether the user has given his consent for the corresponding cookie category.	1 year	Permanent Cookie	Ensighten Privacy - Cookie Consent Management Tool
VWD6_ENSIGHTEN_PRIVACY_<category name>	Essential Cookie	This cookie stores whether the user has given his consent for the corresponding cookie category.	1 year	Permanent Cookie	Ensighten Privacy - Cookie Consent Management Tool
AMCV_*		This cookie stores information about the user, i.e. a generic user idenficiation string, the tracking optout stage etc. and is being used to identify returning visitors.	2 years	Permanent Cookie
AMCVS_*		This cookies stores "1" for during active session.	Session	Session Cookie
s_vi		This cookie is either s first or third party cookie and contains a generic user identification string and a timestamp. Both will be used to identify users for returning visits.	2 years	Permanent Cookie
s_fid		This cookie is a first party cookie and is a fallback user identification cookie in case the s_vi cookie could not be set.	2 years	Permanent Cookie
s_ecid		This cookies stores the user identification string from the cookie "AMCV_*" in the format MCMID\|<ECID>.	Session	Session Cookie
demdex		This cookie stores a chain of information like a generic visitor id, the tracking optout stage etc. The information of this cookie will be copied into the first party cookie "AMCV_*" to recognize the user settings for his next visit.	6 months	Permanent Cookie
dextp		This cookie stores the timestamp of the last synchronization call with the "Demdex" service.	6 months	Permanent Cookie
dpm		This cookies stores the information that a user id had been requested.	6 months	Permanent Cookie
everest_g_v2		This cookie stores the browser and the "surfer-ID".	2 years	Permanent Cookie
everest_session_v2		This cookie stores a session id.	Session	Session Cookie
s_cc		This cookie is set and read by the JavaScript code to determine if cookies are enabled (simply set to "true").	Session	Session Cookie
adbCDP		This cookie stores how many dots are in the top-level domain name, i.e. "2" for www.volkswagen.fr und "3" for www.volkswagen.co.uk.	2 years	Permanent Cookie
s_invisit		This cookie stores if the user visits the site for the first time; values are true or false.	Session	Session Cookie
s_sq		This cookie is set and read by the JavaScript code when the ClickMap functionality and the Activity Map functionality are enabled; it contains information about the previous link that was clicked on by the user	Session	Session Cookie
s_vnum		This cookies stores a timestamp and the visit number.	30 days	Permanent Cookie
sc_appvn		This cookie stores the application name and the visit number of an application, i.e. "CMS:03".	2 years	Permanent Cookie
sc_prevpage		This cookie stores the name of the previous page.	Session	Session Cookie
sc_prop32		This cookies stores the application name. An application in the Volkswagen context is a platform like the CMS sites or the car configurator or CarNet.	Session	Session Cookie
sc_v0		This cookies stores the campaign tracking code.	Session	Session Cookie
sc_v49		This cookies stores the vanity domain.	Session	Session Cookie
sc_v44		This cookies stores the internal campaign tracking code.	Session	Session Cookie
sc_pCmp		This cookies stores the campaign tracking code for 7 days.	7 days	Permanent Cookie
sc_v17		This cookie stores the price rate.	Session	Session Cookie
s3optout	Essential Cookie	Used to store the opt-outs from sophus3 services.	10 years after last visit	Permanent Cookie
TCSess	Performance	Used with sophus3 analytics to calculate usage and campaign data via a client identifier that is randomly generated.	Session	Session Cookie
TCID	Performance	Used with sophus3 analytics to calculate session data via a client identifier that is randomly generated.	2 years after last visit shorter period for some clients but at least 90 days	Permanent Cookie
_pk_uid	Performance	Used with sophus3 analytics to calculate session data via a client identifier.	13month after last visit	Permanent Cookie
_s3_ref.* (e.g. _s3_ses.41.83e0)	Performance	Used with sophus3 analytics to store referral data.	6 months after last visit	Permanent Cookie
_s3_cvar.* (e.g. _s3_cvar.41.83e0)	Performance	Used with sophus3 analytics to store analytics information for the duration of the visit.	duration of the visit	Session Cookie
_s3_id.* (e.g. _s3_id.41.83e0)	Performance	Used with sophus3 analytics to calculate usage and campaign data via a client identifier that is randomly generated.	13 months	Permanent Cookie
_s3_ses.* (e.g. _s3_ses.41.83e0)	Performance	Used with sophus3 analytics to calculate session data via a client identifier that is randomly generated.	30 minutes after last pageload	Permanent Cookie
mbox		The cookie keeps a number of values to manage how the user experience campaigns lika a session id and semi-permanent browser id.	2 weeks		Adobe Target
mboxEdgeCluster		Keeps track of the currently used Adobe Target edge server.	30 min		Adobe Target

VWD6_ENSIGHTEN_PRIVACY_BANNER_VIEWED

VWD6_ENSIGHTEN_PRIVACY_MODAL_VIEWED

VWD6_ENSIGHTEN_PRIVACY_<category name>

AMCV_*

AMCVS_*

s_vi

s_fid

s_ecid

demdex

dextp

dpm

everest_g_v2

everest_session_v2

s_cc

adbCDP

s_invisit

s_sq

s_vnum

sc_appvn

sc_prevpage

sc_prop32

sc_v0

sc_v49

sc_v44

sc_pCmp

sc_v17

s3optout

TCSess

TCID

_pk_uid

_s3_ref.* (e.g. _s3_ses.41.83e0)

_s3_cvar.* (e.g. _s3_cvar.41.83e0)

_s3_id.* (e.g. _s3_id.41.83e0)

_s3_ses.* (e.g. _s3_ses.41.83e0)

mbox

mboxEdgeCluster

This cookie stores the information whether the user has seen the cookie policy banner.

This cookie stores whether the user has given his consent for the corresponding cookie category.

This cookie stores information about the user, i.e. a generic user idenficiation string, the tracking optout stage etc. and is being used to identify returning visitors.

This cookies stores "1" for during active session.

This cookie is either s first or third party cookie and contains a generic user identification string and a timestamp. Both will be used to identify users for returning visits.

This cookie is a first party cookie and is a fallback user identification cookie in case the s_vi cookie could not be set.

This cookies stores the user identification string from the cookie "AMCV_*" in the format MCMID|<ECID>.

This cookie stores a chain of information like a generic visitor id, the tracking optout stage etc. The information of this cookie will be copied into the first party cookie "AMCV_*" to recognize the user settings for his next visit.

This cookie stores the timestamp of the last synchronization call with the "Demdex" service.

This cookies stores the information that a user id had been requested.

This cookie stores the browser and the "surfer-ID".

This cookie stores a session id.

This cookie is set and read by the JavaScript code to determine if cookies are enabled (simply set to "true").

This cookie stores how many dots are in the top-level domain name, i.e. "2" for www.volkswagen.fr und "3" for www.volkswagen.co.uk.

This cookie stores if the user visits the site for the first time; values are true or false.

This cookie is set and read by the JavaScript code when the ClickMap functionality and the Activity Map functionality are enabled; it contains information about the previous link that was clicked on by the user

This cookies stores a timestamp and the visit number.

This cookie stores the application name and the visit number of an application, i.e. "CMS:03".

This cookie stores the name of the previous page.

This cookies stores the application name. An application in the Volkswagen context is a platform like the CMS sites or the car configurator or CarNet.

This cookies stores the campaign tracking code.

This cookies stores the vanity domain.

This cookies stores the internal campaign tracking code.

This cookies stores the campaign tracking code for 7 days.

This cookie stores the price rate.

Used to store the opt-outs from sophus3 services.

Used with sophus3 analytics to calculate usage and campaign data via a client identifier that is randomly generated.

Used with sophus3 analytics to calculate session data via a client identifier that is randomly generated.

Used with sophus3 analytics to calculate session data via a client identifier.

Used with sophus3 analytics to store referral data.

Used with sophus3 analytics to store analytics information for the duration of the visit.

Used with sophus3 analytics to calculate usage and campaign data via a client identifier that is randomly generated.

Used with sophus3 analytics to calculate session data via a client identifier that is randomly generated.

The cookie keeps a number of values to manage how the user experience campaigns lika a session id and semi-permanent browser id.

Keeps track of the currently used Adobe Target edge server.

1 year

2 years

Session

2 years

Session

6 months

2 years

Session

2 years

Session

30 days

2 years

Session

7 days

Session

10 years after last visit

Session

2 years after last visit shorter period for some clients but at least 90 days

13month after last visit

6 months after last visit

duration of the visit

13 months

30 minutes after last pageload

2 weeks

30 min

Permanent Cookie

Session Cookie

Permanent Cookie

Session Cookie

Permanent Cookie

Session Cookie

Permanent Cookie

Session Cookie

Permanent Cookie

Session Cookie

Permanent Cookie

Session Cookie

Permanent Cookie

Session Cookie

Permanent Cookie

Session Cookie

Permanent Cookie