VW ID.5 GTX in red, front visible, woman getting out
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An interconnected world of possibilities
We Connect for ID. Models

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ID.5 GTX electricity consumption in kWh/100 km: combined 17.1-15.6; CO₂ emissions in g/km: combined 0; Efficiency class: A+++.

This is an offer by Volkswagen AG, Germany.

Welcome to the online services for your ID.

We Connect means avoiding traffic jams on your way home thanks to Online Traffic Information. Preheating the interior while you eat breakfast, listening to podcasts and discovering your new favourite stations with the Internet Radio in your vehicle. In short: We Connect takes digital options in your ID. to the next level. With a wide range of smart everyday tools that are also available to you from ID. Software 3.0 onwards, depending on equipment.1


Find out whether your ID. model is We Connect and We Connect Plus-ready here with our compatibility checkOpens an external link.

A smoother journey.

Optimise your route and journey time with the Online Map Update and precise travel information almost in real time. Send navigation destinations via app to your ID. The Online POI Search doesn’t just guide you to noteworthy destinations like attractions or restaurants. With an extensive database, it offers a wide range of useful information. You can also use it to view charging stations and available parking spaces. This makes your everyday life on the move even easier. And better all round. 

How to activate We Connect for your ID. 

Follow our activation guide to use your We Connect ID. app to connect with your ID.  

We Connect ID. app download
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Images may vary
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ID.3 Pro Performance: Electricity consumption in kWh/100 km: combined 13.5-12.9; CO2 emissions in g/km: combined 0; Efficiency class: A+++. ID.3 Pro S (4 & 5-door): Electricity consumption in kWh/100 km: combined 13.7-13.1; CO2 emissions in g/km: combined 0; Efficiency class: A+++.

We Connect ID. app download

Get connected to your electric car with selected remote functions, relevant vehicle information and the We Charge charging service. Scan the code and download the app straight to your smartphone.

Additional functions in the In-Car Shop

Your ID. is well-connected. This allows you to download, activate or renew existing contracts for useful digital products straight from your car. The We Connect web shopOpens an external link and In-Car Shop on your infotainment system show you all the available products for your ID. If a product is available for a fee, activation is possible as soon as payment is received.Simply check the data and payment details and complete the order. The new function will be available the next time you start your electric car with an Internet connection.

Connectivity for ID. models with ID. Software 2.4 or older

If your model doesn’t yet have ID. Software 3.0 as a minimum, you can use We Connect Start’s Online Traffic Information, entertainment and remote functions. 

VW ID.3 in white shown from the side, woman approaches the vehicle, logo projection in focus

We Connect Start

We Connect Start11 also connects you with your ID. and offers a wide range of useful benefits. Here’s how to find out which software version you’re currently using in your ID.:
Open the menu option “Setup” in the infotainment system of your ID. Browse to “System information”. The version of your ID. Software is shown in the section “ID. Software”. 

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We Connect. Turn your Volkswagen into a connected car.

Compatibility check. Check whether your vehicle model is compatible with We Connect or Car-Net.

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Disclaimer by UNICARS LTD

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To use the We Connect and We Connect Plus services for the ID. family, you need a Volkswagen ID user account and need to log into We Connect/We Connect Plus with your username and password. A separate We Connect/We Connect Plus contract must also be concluded online with Volkswagen AG. The contract for We Connect for the ID. family is not limited to a contract period of three years. We Connect Plus is initially limited to a contract period of three years and can be renewed for a fee once this has expired. Following vehicle handover, you have 90 days in which to register the vehicle on myvolkswagen.net or via the We Connect ID. app (available in the App Store and Google Play Store) and use the We Connect Plus services for the full duration of the agreed free period. If you register at a later date, the duration of the free period will be reduced accordingly. Some We Connect/We Connect Plus mobile online services can only be operated using the We Connect ID. app. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad.The mobile online services are available for the agreed contract period and may be subject to substantive changes during the contract period. The services included in the We Connect and We Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. You can find more details at www.connect.volkswagen-we.com and your Volkswagen dealership. Please also take note of the current Terms and Conditions for the digital services of the ID. family.
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The specified consumption and emissions values were obtained using the legally required measurement procedure. Since 1 September 2017, certain new vehicles have been type-approved according to the Worldwide Harmonised Light Vehicle Test Procedure (WLTP), a new, more realistic testing process for measuring fuel consumption and CO₂ emissions. The WLTP will gradually replace the New European Driving Cycle (NEDC) from 1 September 2018. Due to the more realistic testing conditions, the fuel consumption and CO₂ emissions values measured according to the WLTP are often higher than those measured under the NEDC. This may result in corresponding changes in vehicle taxation from 1 September 2018. Further information about the differences between the WLTP and NEDC is available at https://www.vw.com.cy/en/owners-and-users/useful-information/wltp.html. It is still mandatory to include NEDC values as part of communications. For new vehicles that have been type-approved according to the WLTP, NEDC values are derived based on WLTP values. The additional provision of WLTP values is voluntary until their application becomes mandatory. In cases where the NEDC figures are specified as value ranges, these do not refer to a particular individual vehicle and do not constitute part of the sales offering. They are provided purely for comparison purposes between the various types of vehicle. Additional equipment and accessories (attachments, tyre format, etc.) could change relevant vehicle parameters, such as weight, rolling resistance and aerodynamics. As well as weather and traffic conditions and personal driving style, these add-ons could also affect a vehicle’s fuel consumption, power consumption, CO₂ emissions and performance. Further information regarding official fuel consumption and the official, specific CO₂ emissions for new passenger vehicles can be found in the “Guidelines on fuel consumption, CO₂ emissions and electricity consumption of new cars” which is available free of charge from all points of sale and DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Str. 1, 73760 Ostfildern-Scharnhausen, Germany (www.dat.de/co2). Efficiency classes evaluate vehicles based on CO2 emissions, taking into account empty vehicle weight. Vehicles which are in line with the average are classed as D. Vehicles better than the current average are graded A+++, A++, A+, A, B or C. Vehicles below average are classed E, F or G. The details here are based on the EC type-approval for the selected model and its standard equipment in accordance with Directive 2007/46/EC. The optional equipment you selected during configuration may mean that your configured model corresponds to a different approved type on account of your selected equipment than it would otherwise without the selected optional equipment. This means the details for your configured model may vary. The CO2 values stated are the values determined in the context of the vehicle’s type approval.
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Online Voice Control is currently available for the following languages: English (UK and US), German, Danish, French, Italian, Dutch, Norwegian, Polish, Portuguese, Swedish, Spanish and Czech.
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The We Connect mobile online services use 2G/3G/LTE mobile networks. The 2G/3G mobile networks are being gradually switched off by the network providers from 2020 onwards. There may be restrictions in mobile online services from this point onwards.
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A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app. Additional fees (for example, roaming charges) may arise when exchanging data over the Internet, depending on your particular mobile phone rate and especially when using the service abroad.
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To use the We Connect Start services, you need a Volkswagen ID user account and to log in to We Connect Start with your username and password. A separate We Connect Start contract must also be concluded online with Volkswagen AG. Following vehicle handover, you have 90 days to register the vehicle using the We Connect ID. app (available in the App Store and Google Play Store) and use the We Connect Start services for the full duration of the agreed free period. The use of We Connect Start mobile online services is enabled by means of an integrated internet connection. Volkswagen AG will be liable for the associated data costs incurred within Europe, with the exception of the Internet Radio and Wi-Fi hotspot services. You can use the Internet Radio and Wi-Fi hotspot services with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (roaming charges, for example) may arise when exchanging data on the internet, depending on your particular mobile phone rate and especially when using the service abroad.  A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free We Connect ID. app. The availability of the individual services described in the packages may differ depending on equipment, vehicle and country. The services are available for the agreed contract period and may be subject to substantive changes during the contract period. You can find more details at www.connect.volkswagen-we.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile data provider.
  • *) The information, pictures, colours and specifications contained within Volkswagen.com.cy are presented as a general guide to the products and accessories offered by Unicars Ltd. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. In some cases pictures of overseas models may be shown as a guide. Therefore, Unicars Ltd. does not accept liability for damages of any kind resulting from the access or use of this site and its contents.
  • Some services or features may not be available in Cyprus.