Woman leaning on a Volkswagen looking at her phone

Find out which online services are available for you 

This is an offer by Volkswagen AG, Germany.

 What is Connectivity?

Volkswagen’s connectivity services connect your vehicle to the Internet, offer you more convenience and entertainment and could help you in an emergency. They allow you to obtain swift assistance when your vehicle breaks down, travel information almost in real time, entertainment from streaming and Internet Radio or a reminder of your next service on request. You can also keep track of many important services and information on your vehicle using your smartphone.

Please note that availability and prerequisites for individual functions depend on the service selected. Find out which mobile online services are available in your Volkswagen here:

Woman getting into a Volkswagen

VW Connect and We Connect

The latest generation of mobile online services. In all VW Connect- or We Connect-ready1 vehicles such as the Golf, Passat, Tiguan and many other current new Volkswagen vehicles, you are online when you want to be from the very beginning thanks to the permanently installed eSIM card.

Person looking at a mobile phone and using the Volkswagen app
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2.
Electricity consumption in kWh/100 km: combined 18.6-16.0; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Range: combined 545 km. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

VW Connect and We Connect for your ID. 

VW Connect and We Connect for your ID.4 connect you to your vehicle. Thanks to the permanently installed eSIM card, your ID. is Internet-ready from the outset, offering you entertainment, online traffic information, remote functions and much more. 

Woman with child in her arms approaching her Volkswagen
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Car-Net

Online services from Car-Net help you get there faster and well-informed - thanks to travel information almost in real time, filling station prices or a display of available parking spaces. And with your smartphone as a remote control you can control selected functions with ease outside your vehicle.5

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App-Connect

Expand your cockpit - App-Connect puts your chosen smartphone apps on your infotainment system’s touchscreen: Apple CarPlay and Android Auto from Google - both innovative technologies are available and offer additional useful and entertaining functions.6

Your next steps

Compatibility check. Here is a first look at which mobile online services are available in your Volkswagen.  

The online services. Turn your Volkswagen into a connected car.

Any questions? You’ll find rapid answers or personal advice on our digital services here.

Disclaimer by UNICARS LTD

1.
To use the VW Connect / We Connect services, you need a Volkswagen ID user account and to log in to VW Connect / We Connect with your username and password. In addition, a separate VW Connect / VW Connect Plus or We Connect / We Connect Plus contract must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the app Volkswagen” (available in the App Store and Google Play Store). For VW Connect Plus / We Connect Plus, following vehicle handover, you have 90 days in which to register the vehicle at www.myvolkswagen.net or via the Volkswagen” app and use the services for the full duration of the agreed free period.  For customers with VW Connect and VW Connect Plus: The use of mobile online services is enabled by means of an integrated Internet connection. For the use of Internet Radio, Wi-Fi hotspot and Alexa, where available, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. The data in these packages can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at vw.cubictelecom.com. Alternatively, you can use the Internet Radio, Wi-Fi hotspot and Alexa, where available, with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding function is only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad. For customers with We Connect and We Connect Plus: The use of mobile online services is enabled by means of an integrated Internet connection. For the use of the streaming services, individual in-car apps and the Wi-Fi hotspot, data packages can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within many European countries. The data in these packages can be used by all users and vehicle occupants. You can find information on conditions, prices and supported countries at vw.cubictelecom.com. Alternatively, you can use these services with a mobile device (e.g. smartphone) with the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app Volkswagen”.    The services included in the VW Connect and VW Connect Plus or We Connect and We Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. More information is available at connect.volkswagen.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile phone provider. 
3.
The specified consumption and emissions values were obtained using the legally required measurement procedure. On 1 January 2022, the WLTP test cycle fully replaced the NEDC test cycle. Accordingly, no NEDC values are available for new type-approved vehicles after this date. Figures are not based on a single individual vehicle and are not part of the offer, but serve solely to facilitate comparisons between different types of vehicles. Additional equipment and accessories (attachments, tyre format, etc.) could change relevant vehicle parameters, such as weight, rolling resistance and aerodynamics. As well as weather and traffic conditions and personal driving style, these add-ons could also affect a vehicle’s fuel consumption, power consumption, CO2 emissions and performance. Due to the more realistic testing conditions, the fuel consumption and CO2 emissions values measured according to the WLTP are often higher than those measured under the NEDC. This may result in corresponding changes in vehicle taxation as of 1 September 2018. Further information about the differences between the WLTP and NEDC is available at https://www.vw.com.cy/en/owners-and-users/useful-information/wltp.html. Further information regarding official fuel consumption and the official, specific CO₂ emissions for new passenger vehicles can be found in the “Guidelines on fuel consumption, CO₂ emissions and electricity consumption of new cars” which is available free of charge from all points of sale and DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Str. 1, 73760 Ostfildern, Germany or at www.dat.de/co2.
4.
To use the VW Connect and VW Connect Plus or We Connect and We Connect Plus services for the ID. family, you need a Volkswagen ID user account and need to log into VW Connect / VW Connect Plus or We Connect / We Connect Plus with your username and password. A separate VW Connect / VW Connect Plus or We Connect / We Connect Plus contract must also be concluded online with Volkswagen AG. After vehicle handover you have 90 days in which to register the vehicle at myvolkswagen.net or via the Volkswagen” app and app (available in the App Store and Google Play Store) and use the VW Connect Plus / We Connect Plus services for the full duration of the agreed initial free period. If you register at a later date, the duration of the initial period will be reduced accordingly. You can view the exact period during the activation process or following activation on myvolkswagen.net. When the initial VW Connect Plus / We Connect Plus contract period has expired, this may be renewed for a fee.   Some VW Connect / VW Connect Plus or We Connect / We Connect Plus mobile online services can only be used via the Volkswagen” app. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad.  The mobile online services are available for the agreed contract period and may be subject to substantive changes during the contract period. The services included in the VW Connect and VW Connect Plus or We Connect and We Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. More information is available at connect.volkswagen.com and your Volkswagen dealership. Please also take note of the current Terms and Conditions for the digital services of the ID. family.  
5.
To use the Car-Net services, you need a Volkswagen ID user account and need to log in with your username and password. A separate contract must also be concluded online with Volkswagen AG. To use the services for the full period, you have 90 days after vehicle handover in which to register the vehicle at www.myvolkswagen.net or using the Volkswagen app (available in the App Store and Google Play Store). If you register at a later date, the duration of the free period will be reduced accordingly. The “Guide & Inform” mobile online services of Car-Net can only be used with the optional equipment Discover Media and Discover Pro. You also need a mobile, Internet-ready end device (e.g. a smartphone) that is capable of acting as a mobile Wi-Fi hotspot. Alternatively, a mobile phone with remote SIM Access Profile (rSAP) or a SIM card with a phone and data option can be used with the “Business” mobile phone interface option in combination with the Discover Pro navigation system. The Car-Net services are only available with an existing mobile data contract or one to be agreed separately between you and your mobile data provider and only within the coverage of the mobile data network concerned. Additional fees (for example, roaming charges) may arise when exchanging data over the Internet, depending on your particular mobile phone rate and especially when using the service abroad. Given the volume of data which arises when using Car-Net services, agreeing a data flat rate with your mobile data provider is strongly recommended. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free Volkswagen app. The availability of the Car-Net services may vary by country. These services are available for the agreed contract period and may be subject to substantive changes during the contract period. You can find more information on Car-Net at connect.volkswagen.com and from your Volkswagen partner; for information on mobile data charges, please consult your mobile data provider.
6.
Only available in conjunction with the radios “Composition”, “Composition Colour”, “Composition Media” and “Ready 2 Discover” or the navigation systems “Discover Media”, "Discover Pro" and "Discover Pro Max". In principle, App-Connect enables the use of Apple CarPlay and Android Auto technologies. Both technologies are the responsibility of Apple and Google, whereby Volkswagen AG has no influence on country-specific availability of Apple CarPlay and Android Auto and therefore the availability of the relevant technology may vary according to country. The availability of Apple CarPlay can be found at https://www.apple.com/ios/feature-availability/#apple-carplay and the availability of Android Auto can be found at https://www.android.com/auto/. The functions may be subject to changes to content or may be ceased during the contract period. To avoid distraction, only certified apps can be started during the journey. In this context, please also be aware that some apps are not offered for each of the two technologies. Information on the compatibility of smartphones can be found for Apple CarPlay at https://www.apple.com/ios/carplay/ and for Android Auto at https://www.android.com/auto/. Apple CarPlay is a trademark of Apple Inc. Android Auto is a trademark of Google LLC. 
*) The information, pictures, colours and specifications contained within Volkswagen.com.cy are presented as a general guide to the products and accessories offered by Unicars Ltd. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. In some cases pictures of overseas models may be shown as a guide. Therefore, Unicars Ltd. does not accept liability for damages of any kind resulting from the access or use of this site and its contents.
Some services or features may not be available in Cyprus.