Had an accident or breakdown, despite all cautionary and quality measures?

Had an accident or breakdown, despite all cautionary and quality measures?

We’re here to help. Discover all our tips and services to do with accidents and breakdowns – you’ll be well prepared and well taken care of.

Wherever you are, we're only a phone-call away.

As a Volkswagen owner, you’re driving one of the most reliable cars on the road. But so that you can have total peace of mind, we offer our clients a 24 hour roadside assistance free of charge for throughout the warranty period of the vehicle. In the unfortunate event of an accident, we also have and advance and state of the art Body and Paint department. Request that your car is repaired by the authorised Body and Paint.

  • 24 hour Road Assistance: 77771111
  • Body & Paint: 22878755

We’re always here for you – Volkswagen Roadside Assistance

24 hour Road Assistance: 77771111

We provide roadside assistance to 24-hour customer service members througout Cyprus. The service is offered free of charge throughout the warranty period of the vehicle. Upon expiration of the warranty, the service may be renewed with an annual subscription. A service exclusively for Unicars customers.      
                                                                  
The services offered:                         

  • Roadside assistance 24 hours a day throughout Cyprus - Tyre change
  • Unlocking of the vehicle
  • Fuel supply
  • Starting the car (Battery)
  • Towing to Unicars garages - Vehicle insurance during towing (€ 150,000)
  • Specialized towing from mud or sand

At the end of the vehicle warranty period, this service may be renewed with a € 60 annual subscription or €50 per use.

In serious situations, our automatic Emergency Call is here to help:

Volkswagen Emergency Call

If an emergency call is made manually by pressing the corresponding button or automatically by way of the activation of the airbags, your Volkswagen will automatically transmit emergency-relevant information, such as its exact location, to our emergency service centre.

  • Personal assistance via audio connection.
  • Our Emergency Service Centre provides the rescue services with information taken from the system.
  • Even if there has been no accident but you are experiencing health problems, the service can also be activated manually.
  • It can be used to call for help in the event of accidents suffered by other road users.

Outstanding service in the event of an accident

Accident Specialist

Our Accident specialists provide support ranging from transport to repairs – with know-how and cutting-edge workshop equipment. Your manufacturer’s warranty remains intact. Without any insurance-related stress.

Your benefits

  • Always there for you:
    With a 24-hour towing service.
  • Less stress:
    Support with insurance-related formalities and provision of a replacement car in agreement with the workshop.
  • Guarantee and value remain unaffected:
    Repairs are conducted according to manufacturer’s specifications – with high-tech equipment, genuine replacement parts and paintwork.

Disclaimer by UNICARS LTD

*) The information, pictures, colours and specifications contained within Volkswagen.com.cy are presented as a general guide to the products and accessories offered by Unicars Ltd. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. In some cases pictures of overseas models may be shown as a guide. Therefore, Unicars Ltd. does not accept liability for damages of any kind resulting from the access or use of this site and its contents.
Some services or features may not be available in Cyprus.