VW service employee informs customer on a tablet

Customer information

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Information on legal topics and current customer information, such as field measures or recall campaigns.

  • Sunrise above a dense forest – VW Recycling

    Recycling and return

    Even the most wonderful vehicle service life has to come to an end someday. Find out here how this source of raw materials is used and what happens after the vehicle has been returned. This service is free-of-charge for you, provided the legal conditions have been met.

    Go to Recycling and return
  • VW dealership with Volkswagen logo

    Airbag recall campaign

    The global recall campaign caused by a risk of fatal injury resulting from defective Takata airbags also affects Volkswagen models. Find more information here and check whether you are affected.

    Go to Airbag recall campaign

ID. software updates

VW service employee shows customer software update modifications in the ID. vehicle

We inform you about the software updates for the Volkswagen ID. Family and how these can be carried out. Benefit from updated functions and further optimisations.

Go to ID. software updates

Contact us

Do you have any questions on the current situation at Volkswagen or the status of your vehicle?

Our customer service will be happy to assist.

Please do not hesitate to send us an e-mail:
info@unicars.com

Or call us at:
+357 22204222

  • VW service employee and customer look at the wheel of a VW Golf GTD – Wheels and tyres

    Tyre knowledge

    Do you know how to measure tyre pressure and tread depth correctly, how to read the EU tyre label, or when it's time for your tyres to retire? Learn more about your tyres here.

    Go to Tyre knowledge
  • Woman in safety vest in front of VW Touareg with open bonnet calls Volkswagen Roadside Assistance

    Our breakdown and accident assistance

    When your car breaks down, despite all cautionary and quality measures, we're here to help. Find out more about our services, including our accident-related services.

    Go to Roadside Assistance