We Connect Security Services - Rapid assistance on demand
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We Connect Security Services - Rapid assistance on demand
1
We Connect Security Services - Rapid assistance on demand
1
We Connect Security Services - Rapid assistance on demand
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Safety.
Rapid assistance on demand.

Safety.
Rapid assistance on demand.

Taking a trip into the country and get a flat tyre? No worries. Instead of stressing out, simply activate the breakdown call and help will be on its way. Even when your vehicle detects an accident, you're in good hands. In an emergency, help is called automatically. You will receive the best possible care and personal assistance until the emergency services arrive. That's what security feels like.

Taking a trip into the country and get a flat tyre? No worries. Instead of stressing out, simply activate the breakdown call and help will be on its way. Even when your vehicle detects an accident, you're in good hands. In an emergency, help is called automatically. You will receive the best possible care and personal assistance until the emergency services arrive. That's what security feels like.

This is an offer by Volkswagen AG, Germany.

Emergency Call Service

The “Emergency Call Service” helps you in an emergency situation. In serious accidents, for instance, where airbags are activated, help is called automatically. If your Volkswagen registers an accident, the service will establish a connection to the Volkswagen emergency call centre and transmit important information to the first responders. You can also call for help manually at the touch of a button.

We Connect - Personal assistance in an emergency
We Connect - Rapid breakdown assistance at the touch of a button

Breakdown Call

In the event of a breakdown, we’ll get to you quickly. Simply press a button in the vehicle to activate the Breakdown Call and send your location and vehicle information to the Volkswagen Call Centre. A staff member will then help you to identify the cause of the breakdown or will dispatch a service vehicle to you if the problem cannot be solved immediately.

Online Anti-Theft Alarm

Sit back and relax, because your Volkswagen can look after itself. If an attempt is made to break into the car, you receive a notification from the We Connect app on your smartphone or by email.*

* Only works if you have the anti-theft alarm.

We Connect - Anti-theft alarm straight to your smartphone
We Connect - Keep an eye on area limits and speed

Area Alert & Speed Alert

Mit dem Dienst Gebietsbenachrichtigung haben Sie ihren Volkswagen immer im Blick. Lassen Sie sich automatisch benachrichtigen, wenn Ihr Fahrzeug bestimmte Gebiete zu definierten Tageszeiten befährt oder verlässt. Der Dienst Geschwindigkeitsbenachrichtigung ermöglicht Ihnen die Aktivierung ausgewählter Geschwindigkeitsgrenzen, an denen sich der Fahrer Ihres Fahrzeugs orientieren sollte.

Disclaimer by UNICARS LTD
1.
To use the We Connect services, you need a Volkswagen ID user account and to log in to We Connect with your username and password. A separate We Connect or We Connect Plus contract must also be concluded online with Volkswagen AG. For We Connect Plus, following vehicle handover, you have 90 days in which to register the vehicle at www.portal.volkswagen-we.com and use the services for the full duration of the agreed free period.The use of We Connect mobile online services is enabled by means of an integrated internet connection. Volkswagen AG will be liable for the associated data costs incurred within Europe, with the exception of the ‘Streaming & Internet’ services and individual Volkswagen AG in-car apps. For the use of the ‘Streaming & Internet’ services, individual in-car apps and the Wi-Fi hotspot, data plans can be purchased from Cubic Telecom, our mobile communications partner, and used in the network coverage area within the EU. You can find information on prices and supported countries at https://vw.cubictelecom.com. Alternatively, you can use the Internet Radio and Media Streaming with a mobile device (e.g. smartphone), provided it has the ability to function as a mobile Wi-Fi hotspot. In this case, the corresponding services are only available subject to an existing or separate mobile phone contract between you and your mobile network operator and only within the coverage area of the respective mobile network. Additional fees (for example, roaming charges) may arise when receiving data from the Internet, depending on your particular mobile phone rate and especially when using the service abroad. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free We Connect app.  The availability of the individual We Connect and We Connect Plus services described in the packages may differ between countries and depends on the vehicle and equipment. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. You can find more information at www.portal.volkswagen-we.com and from your Volkswagen partner. For information on mobile phone charges, please consult your mobile phone provider.
*) The information, pictures, colours and specifications contained within Volkswagen.com.cy are presented as a general guide to the products and accessories offered by Unicars Ltd. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. In some cases pictures of overseas models may be shown as a guide. Therefore, Unicars Ltd. does not accept liability for damages of any kind resulting from the access or use of this site and its contents.

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