Side view of a blue VW ID.4, two people talking, the rear of a VW ID.3 in the foreground
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Safety on the move

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Electricity consumption in kWh/100 km: combined 19.3-16.4; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.
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Electricity consumption in kWh/100 km: combined 16.3-15.2; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicles according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

Safety on the move

Got a flat tire on your trip? Activate Breakdown Call5 in your ID. and help will be on its way. Even if your electric car has an accident, you’re in good hands. Safety on the move can really be that easy.6

This is an offer by Volkswagen AG, Germany.

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Emergency Call Service in your ID. 

If your ID. has a serious accident, the eCall Emergency System required in the European Union will automatically call for help, while all key information will be sent to the nearest emergency services. You can also use the SOS button in your vehicle to make an emergency call manually.You will then be dealt with personally by a call centre5. You can also use this service if you have not activated We Connect. So in an emergency, you’re in good hands.

View into cockpit of the ID.4 from below with tilting panoramic sunroof, man in driver’s seat uses controls in ceiling console
View through the side window of a VW ID.3 of a woman using a smartphone

Breakdown Call6 in your ID. 

In the event of a breakdown, you can activate breakdown assistance5 in your ID. at any time. In many countries across Europe, too. You’ll be connected automatically to a call centre at the touch of a button. They will help you with specific recommendations on what to do or send you a Volkswagen service vehicle. If you have concluded a We Connect contract, your vehicle data will be transferred automatically.

“Travel Assist” with mass location data in your ID. 

The optional “Travel Assist” with mass location data7 can continually guide your ID. in the middle of the lane or along your preferred line while automatically keeping to the set speed and distance from vehicles in front8. “Travel Assist” also takes surrounding traffic into consideration in order to help you with lane changing on the motorway if you wish. In conjunction with We Connect and a corresponding additional agreement on mass location data, it can also be used on country roads with just one lane.9