Side view of a blue VW ID.4, two people talking, the rear of a VW ID.3 in the foreground
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Safety on the move

1.
Electricity consumption in kWh/100 km: combined 19.3-16.4; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.
2.
Electricity consumption in kWh/100 km: combined 16.3-15.2; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicles according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

Safety on the move

Got a flat tire on your trip? Activate Breakdown Call5 in your ID. and help will be on its way. Even if your electric car has an accident, you’re in good hands. Safety on the move can really be that easy.6

This is an offer by Volkswagen AG, Germany.

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Emergency Call Service in your ID. 

If your ID. has a serious accident, the eCall Emergency System required in the European Union will automatically call for help, while all key information will be sent to the nearest emergency services. You can also use the SOS button in your vehicle to make an emergency call manually.You will then be dealt with personally by a call centre5. You can also use this service if you have not activated We Connect. So in an emergency, you’re in good hands.

View into cockpit of the ID.4 from below with tilting panoramic sunroof, man in driver’s seat uses controls in ceiling console
View through the side window of a VW ID.3 of a woman using a smartphone

Breakdown Call6 in your ID. 

In the event of a breakdown, you can activate breakdown assistance5 in your ID. at any time. In many countries across Europe, too. You’ll be connected automatically to a call centre at the touch of a button. They will help you with specific recommendations on what to do or send you a Volkswagen service vehicle. If you have concluded a We Connect contract, your vehicle data will be transferred automatically.

“Travel Assist” with mass location data in your ID. 

The optional “Travel Assist” with mass location data7 can continually guide your ID. in the middle of the lane or along your preferred line while automatically keeping to the set speed and distance from vehicles in front8. “Travel Assist” also takes surrounding traffic into consideration in order to help you with lane changing on the motorway if you wish. In conjunction with We Connect and a corresponding additional agreement on mass location data, it can also be used on country roads with just one lane.9

Schematic diagram of the “Travel Assist” driver assist system in a VW ID.5
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10.
Electricity consumption in kWh/100 km: combined 18.4-16,1; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

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We Connect for ID. models

Take the digital options in your ID. model to a new level.

Learn more about We Connect for ID. models
We Connect for ID. models

Use your smartphone to keep track of your ID.

Learn more about keeping track of your ID.
Q&A

Find answers to frequently asked questions about We Connect here.

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© Volkswagen 2023

Disclaimer by UNICARS LTD

3.
To use the We Connect and We Connect Plus services for the ID. family, you need a Volkswagen ID user account and need to log into We Connect/We Connect Plus with your username and password. A separate We Connect/We Connect Plus contract must also be concluded online with Volkswagen AG. The contract for We Connect for the ID. family is not limited to a contract period of three years. We Connect Plus is initially limited to a contract period of three years and can be renewed for a fee once this has expired. Following vehicle handover, you have 90 days in which to register the vehicle on myvolkswagen.net or via the We Connect ID. app (available in the App Store and Google Play Store) and use the We Connect Plus services for the full duration of the agreed free period. If you register at a later date, the duration of the free period will be reduced accordingly. Some We Connect/We Connect Plus mobile online services can only be operated using the We Connect ID. app. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free app. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad.The mobile online services are available for the agreed contract period and may be subject to substantive changes during the contract period. The services included in the We Connect and We Connect Plus packages may vary by country. Availability also depends on vehicle model, equipment and software version installed. This also applies to third-party services. You can find more details at www.connect.volkswagen-we.com and your Volkswagen dealership. Please also take note of the current Terms and Conditions for the digital services of the ID. family.
4.
The specified consumption and emissions values were obtained using the legally required measurement procedure. On 1 January 2022, the WLTP test cycle fully replaced the NEDC test cycle. Accordingly, no NEDC values are available for new type-approved vehicles after this date. Figures are not based on a single individual vehicle and are not part of the offer, but serve solely to facilitate comparisons between different types of vehicles. Additional equipment and accessories (attachments, tyre format, etc.) could change relevant vehicle parameters, such as weight, rolling resistance and aerodynamics. As well as weather and traffic conditions and personal driving style, these add-ons could also affect a vehicle’s fuel consumption, power consumption, CO2 emissions and performance. Due to the more realistic testing conditions, the fuel consumption and CO2 emissions values measured according to the WLTP are often higher than those measured under the NEDC. This may result in corresponding changes in vehicle taxation as of 1 September 2018. Further information about the differences between the WLTP and NEDC is available at https://www.vw.com.cy/en/owners-and-users/useful-information/wltp.html. Further information regarding official fuel consumption and the official, specific CO₂ emissions for new passenger vehicles can be found in the “Guidelines on fuel consumption, CO₂ emissions and electricity consumption of new cars” which is available free of charge from all points of sale and DAT Deutsche Automobil Treuhand GmbH, Hellmuth-Hirth-Str. 1, 73760 Ostfildern, Germany or at www.dat.de/co2.
5.
Only for ID. models delivered with Software 3.0 at a minimum.
6.
The We Connect mobile online services use 2G/3G/LTE mobile networks. The 2G/3G mobile networks are being gradually switched off by the network providers from 2020 onwards. There may be restrictions in mobile online services from this point onwards.
7.
Optional special equipment for ID. models delivered with Software 3.0 at a minimum. 
8.
Within the system’s limitations.
9.
The driver assist function “Travel Assist with mass location data” can only be used within the system’s limitations and up to the maximum vehicle speed. The person driving bears sole responsibility for driving the vehicle cautiously and must always be prepared to override the assist system. If the person driving intervenes, they always reclaim full control of the vehicle. The assist function can be activated and deactivated at any time using the button on the multifunction steering wheel. To activate the “Travel Assist with mass location data” service for the first time, you need a Volkwagen ID user account and a valid contract period for We Connect (for more details: https://www.vw.com.cy/en/connectivity/we-connect/activation-instructions.html). In addition, a separate agreement is required for the mass location data, i.e. the element known as the online component. Following vehicle delivery, you have 90 days to activate the online function of “Travel Assist with mass location data”. Once this period has lapsed, the initial usage period for the online component begins automatically. You have the option to renew the contract period for a fee once the initial usage period has expired.The online component of Travel Assist is available in the following countries: Austria, Belgium, Bulgaria, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Great Britain and Northern Ireland, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Sweden, Switzerland, Slovakia, Slovenia and Spain. The online component of “Travel Assist with mass location data” can only be used within mobile network coverage and with the appropriate privacy settings and can be deactivated at any time in the We Connect ID. app and on myVolkswagen. The online functions, i.e. the mass location data, are enabled by an Internet connection integrated into the vehicle. Volkswagen AG will be liable for the associated data costs incurred within Europe under network coverage. Additional fees (for example, roaming charges) may arise when exchanging data on the Internet, depending on your particular mobile phone rate and especially when using the service abroad. The services are available for the agreed contract period and may be subject to substantive changes or ceased during the contract period. You can find more details at www.connect.volkswagen-we.com and your Volkswagen dealership. For information on mobile data charges, please consult your mobile data provider.
13.
Values determined in accordance with the Worldwide Harmonized Light Vehicles Test Procedure (WLTP). The span of ranges for the equipment versions of a model is based on test roller measurements. In practice, the actual range varies depending on driving style, speed, use of convenience/auxiliary equipment, outside temperature, number of passengers/additional load and topography.
  • *) The information, pictures, colours and specifications contained within Volkswagen.com.cy are presented as a general guide to the products and accessories offered by Unicars Ltd. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. In some cases pictures of overseas models may be shown as a guide. Therefore, Unicars Ltd. does not accept liability for damages of any kind resulting from the access or use of this site and its contents.
  • Some services or features may not be available in Cyprus.