Car-Net⁠ online services for your mobile day-to-day

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This is an offer by Volkswagen AG, Germany.

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 Discover Car-Net

You can stay up-to-date with mobile online services from Car-Net⁠ – as many older Volkswagen models prior to model year 2021 or, for the Touareg, prior to model year 2024 are Car-Net ready as standard. Discover Car-Net’s connectivity services now. ⁠

Guide & Inform

Your destination displayed almost in real-time

Stay better informed on the road with Car-Net’s “Guide & Inform” services. If you’re looking for exciting destinations nearby, you can get up-to-date traffic information right from the internet, and much, much more.

Find out more

This is how you activate and use Car-Net

Find out how to activate your mobile online services via the Volkswagen app here – and what you need to do it.

View activation instructions

Check requirements

Which services are available?

Is your Volkswagen model equipped with VW Connect, We Connect or Car-Net? Here is a first look at which mobile online services are available in your Volkswagen. 

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Volkswagen apps

The Volkswagen app - the digital companion for your Volkswagen

Woman looking at a mobile phone. A red Volkswagen in the background

The Volkswagen app brings together the wide range of connectivity services offered by VW Connect, We Connect and Car-Net. It presents many key functions and services at a glance and offers even more convenience. Download now.

Download from the App Store
Download from Google Play

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Connectivity

Compatibility check. Here is a first look at which mobile online services are available in your Volkswagen.  

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Help & contact

Any questions? You’ll find rapid answers or personal advice on our digital services here.

Learn more about help with apps and digital services
Connectivity and mobility services

Find out how connectivity makes your life easier.  

Learn more about connectivity
© Volkswagen 2025

Disclaimer by UNICARS LTD

1.
To use the Car-Net services, you need a Volkswagen ID user account and need to log in with your username and password. A separate contract must also be concluded online with Volkswagen AG. To use the services for the full period, you have 90 days after vehicle handover in which to register the vehicle at www.myvolkswagen.net or using the Volkswagen app (available in the App Store and Google Play Store). If you register at a later date, the duration of the free period will be reduced accordingly. The “Guide & Inform” mobile online services of Car-Net can only be used with the optional equipment Discover Media and Discover Pro. You also need a mobile, Internet-ready end device (e.g. a smartphone) that is capable of acting as a mobile Wi-Fi hotspot. Alternatively, a mobile phone with remote SIM Access Profile (rSAP) or a SIM card with a phone and data option can be used with the “Business” mobile phone interface option in combination with the Discover Pro navigation system. The Car-Net services are only available with an existing mobile data contract or one to be agreed separately between you and your mobile data provider and only within the coverage of the mobile data network concerned. Additional fees (for example, roaming charges) may arise when exchanging data over the Internet, depending on your particular mobile phone rate and especially when using the service abroad. Given the volume of data which arises when using Car-Net services, agreeing a data flat rate with your mobile data provider is strongly recommended. A smartphone with a suitable iOS or Android operating system and SIM card with data option with an existing mobile data contract or one to be agreed separately between you and your mobile data provider is required to use the free Volkswagen app. The availability of the Car-Net services may vary by country. These services are available for the agreed contract period and may be subject to substantive changes during the contract period. You can find more information on Car-Net at connect.volkswagen.com and from your Volkswagen partner; for information on mobile data charges, please consult your mobile data provider.
2.
The mobile online services for Car-Net use 2G/3G mobile networks as a technical basis, while We Connect and VW Connect use 2G/3G/LTE mobile networks. The network providers have been gradually switching off the 2G/3G mobile networks since 2020. There may be restrictions in the quality of mobile online services since this point in time. The 2G/3G mobile networks in some countries will be fully shut down from the end of 2025. It will no longer be possible to use the services for Car-Net Security & Service and Car-Net e-Remote in these countries. The mobile online services of We Connect and VW Connect remain usable with LTE, although it may be necessary to update the software version of the control unit for the built-in internet connection.
4.
The stated consumption and emissions data is not based on a single individual vehicle and is not part of the offer, but serves solely to facilitate comparisons between different types of vehicles. Additional equipment and accessories (attachments, tyre format, etc.) could change relevant vehicle parameters, such as weight, rolling resistance and aerodynamics. As well as weather and traffic conditions and personal driving style, these add-ons could also affect a vehicle’s fuel consumption, power consumption, CO2 emissions and performance.
5.
The e-up! is temporarily not available with individual equipment. However, readymade, already manufactured vehicles are available. Simply contact your Volkswagen dealership.
*) The information, pictures, colours and specifications contained within Volkswagen.com.cy are presented as a general guide to the products and accessories offered by Unicars Ltd. Although every effort has been made to ensure that such information is correct and up to date, no warranty is provided that all such information is reliable, complete, accurate or without error. In some cases pictures of overseas models may be shown as a guide. Therefore, Unicars Ltd. does not accept liability for damages of any kind resulting from the access or use of this site and its contents.
Some services or features may not be available in Cyprus.